1. Information We Collect
At NXLAB Networks, we respect your privacy and strive to collect only the minimal data necessary to provide our service:
- Account Data: We collect your email address, name, and securely hashed passwords for authentication.
- Payment Data: Payment details are processed by secure third-party providers. We do not store your full credit card information.
- Connection Logs: We maintain minimal, temporary connection logs (such as data usage) solely for billing and fair usage policies. We do not log your browsing history, DNS queries, or traffic data.
2. How We Use Your Information
The information we collect is used strictly for:
- Providing and maintaining our VPN service.
- Managing your account and subscriptions.
- Communicating important service updates and security alerts.
- Preventing abuse and fraud on our network.
3. Data Security and Protection
We employ industry-standard encryption and security practices to protect your data. Our infrastructure is continuously monitored to prevent unauthorized access. However, no method of electronic storage or transmission is 100% secure.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties (e.g., payment gateways) required to operate our service. We will only disclose information if required by a valid legal order.
5. Your Rights
You have the right to access, update, or delete your account data at any time through your dashboard. For further assistance regarding your privacy rights, please contact our support team.